Secure Shopping Environment: Recovery Books & Things provides several methods for secure transactions. We provide a secure environment with our own SSL certificate to process your credit card. PayPal is offered as another choice if you would rather process through a payment provider. Shipping: UPS is used for shipping. Packages are fully traceable and insured. You will see the shipping charges in the check out cart. Type and Use of Collected Information: When you make a purchase, we will ask for your name, email address, phone number and shipping address. This information is required for ordering to ensure that your order is processed and shipped correctly. No information you provide us will ever be divulged to other parties. Returns & Exchanges: No returns on books, CD's cassettes, DVD's or videos. If you are not satisfied with any other item, you may return it for a full credit within 30 days of receipt. Please include your original packing slip/receipt and return it by traceable carrier to: Recovery Books & Things 1321 Murfreesboro Pike Suite 155 Nashville, TN 37217 Parents & Children: Recovery Books & Things is not directed at children and does not knowingly collect information from them. We encourage parents to supervise their children's online activities and prevent them from disclosing personal information or making purchases without parental permission.
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