A Handbook for Practice Today
Marlene M. Maheau, Myron L. Pulier, Frank H. Wilhelm
Joseph P. McMenamin, Nancy E. Brown-Connolly
In the last two decades, new communication technologies have dramatically changed the world in which mental health professionals and their patients live. Developments such as e-mail, online chat groups, Web pages, search engines, and electronic databases are directly or indirectly affecting most people's routines and expectations. Other developments are poised to do so in the near future.
Already, for example, patients are acquiring both good and bad advice and information on the Web; many expect to be able to reach their therapists by e-mail. And already there is pressure from third party payers for providers to submit claims electronically.
The book includes an extensive overview of legal and regulatory issues, such as those raised by the Health Insurance Portability and Accountability Act (HIPAA), concrete technical, ethical, and managerial suggestions summarized in a seven-step Online Consultation Risk Management model, and how to" resource lists and sample documents of use to beginners and experienced professionals alike.